Quality control, COA and CAPA

A batch should not reach the packing table before somebody has signed it off. QC in Sankalp is a gate, and the decision is recorded with the name and the time.

Tests at every stage

Record tests for incoming raw material, production batches and finished goods, and internal audits as well. For each test you note the parameter, the limit you test against, the observed result and the chemist's remarks.

Pass, fail or quarantine

The verdict is one of Pass, Fail or Quarantine (hold). A pass releases the batch to Packing and notifies the packing team. A fail rejects the batch, records the reason, and can carry an attached photo or PDF of the report. Quarantined batches stay visible until someone decides.

Certificate of Analysis

Print or save the COA for a batch from the QC screen. Customers who ask for a certificate with every consignment get it in a click rather than from a Word template.

Complaints and CAPA

Log a customer complaint with the product, the severity and what was reported. Open a CAPA (corrective and preventive action) record with root cause, action taken, owner and target date, and follow it to closure.