Features

WhatsApp for your team and your orders

Half of an Indian factory's business happens on WhatsApp. Sankalp WhatsApp puts those chats in a shared inbox, so the conversation does not leave with one person's phone.

Your number, Meta's official API

Connect your own WhatsApp Business number through Meta's WhatsApp Business Platform (the Cloud API). Messages are sent from your number, and we never message your contacts on our own.

What you get

  • Team inbox: several people reply from one place and see each other's conversations.
  • Contacts: your party and lead list, ready to message.
  • Templates: manage message templates that Meta has approved.
  • Campaigns: broadcast an offer or an update to a contact list.
  • Auto-replies: answer common questions and out-of-hours messages automatically.
  • Reports: message activity in one place.
  • Order alerts from the ERP: order confirmation, dispatch update, GST invoice, payment receipt, payment reminder, purchase order to supplier and raw-material low-stock alerts, each switchable on its own.

Opt-in matters

You are responsible for messaging only people who agreed to hear from you, and for respecting opt-outs. That is a Meta rule, not ours, and breaking it can get a number restricted.

Tip: WhatsApp is sold as a separate product on the same login. It has its own trial, so you can try it without committing the ERP.